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The purchased good, together with the related invoice and/or commercial document, is delivered by courier to the address specified by the Customer when ordering online. Any specific needs must be presented by the customer to DST Group Srl.

Standard delivery by express courier allows you to receive the goods at the address indicated in the order within 48-72 hours (an additional 24 hours are necessary for a delivery to the islands) from when the goods are delivered to the customer.

The times indicated for delivery must be considered indicative and are subject to change.

We therefore remind you that couriers carry out the transport and delivery of products only during weekdays.

DST Group Srl cannot be held responsible for the consequences due to any delay in delivery or loss or damage to the order by the courier.

In the event that the order has not been delivered on time, DST Group Srl may, upon customer request, investigate the reasons for such delay. During this period (approximately 15 days) it will not be possible to proceed with a refund or a new shipment of the order.

DST Group Srl declines all responsibility in the event of external damage to the packaging reported after acceptance of the goods.